Product support
Questions about plans, contacts, chats, reminders, QR codes, maps, AI drafts, or account access.
How can we help?
Use this page for account, privacy, product and support questions.
Privacy contact
Questions about data collection, deletion, privacy policy, or account deletion requests.
Business contact
Partnerships and company-related questions.
Report harmful content
Long-press a received chat message to report it, or choose Report profile on a contact's profile. You can also block the account. View your submission in Settings → Legal & support → My reports. A bug report is for product problems; use content reporting for abuse, threats, spam or rights violations.
For reports you cannot submit in the app, moderation questions or appeals, email [email protected]. Identify the content and concern without including passwords or unnecessary private information. We prioritize urgent safety concerns and aim to review new content reports within 24 hours. See our community rules.
Sending a helpful request
Include your device type, app version, what you expected and what happened. You can also submit a bug report from the app. Avoid including unnecessary personal information; never send passwords or verification codes. We aim to review support and privacy requests within a reasonable time. Account deletion and privacy requests may require ownership verification.